Contact
The easiest way to reach HaircutsOff is by email. Every message is read by a person.
Email: support@haircutsoff.com
Good reasons to write
- A coupon is wrong or expired. Tell us the salon or area, the price shown and what happened at the counter. Corrections help the next visitor.
- A hairstyle idea. A cut you would like to preview, or a prompt that gave a strange result. Please include the page link and which AI tool you used.
- Membership help. You paid on Patreon but premium prompts are still locked, or you want to understand the tiers. Include the email address of your Patreon account. Billing and refunds themselves are handled by Patreon; see the Refund Policy.
- Privacy requests. Access, correction or deletion of your data under the Privacy Policy. Put "Privacy request" in the subject line.
- Copyright or removal requests. Tell us the page and why you think it infringes your rights.
What we can't help with
HaircutsOff is not Great Clips and cannot see salon bookings, check-in times, gift cards or stylist schedules. For those, contact Great Clips or your salon directly. Questions about a ChatGPT or Gemini account go to OpenAI or Google.
Please don't send photos of yourself or others; we don't need them to help.
Tips for a quick answer
Write from the address you want the reply sent to, and put the topic in the subject line, for example "Coupon: Austin TX" or "Membership: still locked". For a coupon, the page you saw it on and the date you tried it are the most useful details.
Response time
Most emails get an answer within two or three business days. Privacy and removal requests are handled first, and always within the time limits set by law.